fk777 Privacy Policy

Our Commitment to Your Privacy

fk777 is committed to protecting the privacy and personal data of every player who registers on our platform. This Privacy Policy sets out in full what information fk777 collects when you use the Platform, the legal basis on which that information is processed, how it is stored and secured, who it may be shared with, and what rights you have over your own data.

By registering an account on fk777 or by continuing to use the Platform after this Privacy Policy has been published or updated, you acknowledge that you have read and understood this policy and that you consent to fk777 processing your personal data as described herein. If you do not agree to this Privacy Policy, please do not use fk777.

1Information We Collect

When you register for, access, or use fk777, we collect personal data that falls into the following categories. We collect only the data that is necessary for the purposes described in this Privacy Policy and do not collect data beyond what is required to deliver our services safely and fairly.

• Registration data: full name, date of birth, Bangladeshi mobile number, email address, and a password of your choice. This information is required to open and maintain your fk777 account.
• Identity verification (KYC) data: national identity document (NID), passport, or other government-issued ID document that fk777 may request to verify your identity and age eligibility in accordance with our Terms & Conditions.
• Financial transaction data: records of deposits and withdrawals including payment method identifiers (such as the last four digits of a registered bKash or Nagad number), transaction amounts, timestamps, and transaction reference numbers.
• Platform usage data: betting history, game session data, session duration, pages visited within the Platform, and feature interactions. This data is used to deliver the Platform service and to detect unusual or prohibited account activity.
• Technical and device data: IP address, device type, operating system, browser type and version, device identifiers, and connection metadata. This data is collected automatically when you access fk777 and is used for security, fraud prevention, and platform optimisation purposes.
• Communications data: records of any messages, emails, or live chat conversations between you and fk777's support team, including the content and timing of those communications.

fk777 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic or biometric data, or data concerning health beyond the age verification required by our 21+ policy. If any such data is inadvertently provided to fk777, it will not be processed or stored beyond what is necessary to identify and delete it.

2How We Use Your Information

fk777 processes your personal data only for the purposes set out below. We do not use your personal data for any purpose that is incompatible with the purpose for which it was originally collected without first obtaining your separate consent.

• Account creation and management: to register your fk777 account, maintain your account profile, and enable you to log in and use all Platform features.
• Identity and age verification: to confirm that you meet the 21+ eligibility requirement and to comply with our obligations under applicable anti-money laundering and know-your-customer requirements.
• Payment processing: to process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and cryptocurrency channels, and to maintain accurate financial records of all transactions on your account.
• Security and fraud prevention: to detect, investigate, and prevent fraudulent transactions, account takeovers, money laundering, collusion, and other prohibited conduct on the Platform.
• Responsible gaming: to monitor account activity for indicators of problem gambling and to allow fk777's responsible gaming tools — such as deposit limits, session reminders, and self-exclusion — to function correctly for your account.
• Customer support: to respond to your queries, complaints, and support requests, and to maintain a record of support interactions to ensure continuity of service.
• Platform improvement: to analyse anonymised or aggregated usage data to improve the design, performance, and features of fk777. No individual Player is identified in this analysis.

3Legal Basis for Processing

fk777 processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing activity.

• Contractual necessity: processing that is necessary to perform our contract with you, including account registration, payment processing, and delivery of Platform services.
• Legal obligation: processing that is required to comply with applicable law, including anti-money laundering obligations, age verification requirements, and record-keeping obligations under applicable financial regulations.
• Legitimate interests: processing that is necessary for fk777's legitimate operational interests, including fraud prevention, security monitoring, platform improvement, and responsible gaming compliance — provided those interests are not overridden by your privacy rights.
• Consent: where fk777 relies on your consent as the legal basis for processing (for example, for sending promotional communications), you may withdraw that consent at any time by contacting fk777 support. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

4Sharing Your Information

fk777 does not sell, rent, or trade your personal data to any third party. Your personal data may be disclosed to the following categories of third parties where it is necessary for the purposes described in this Privacy Policy.

• Payment service providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and cryptocurrency processing partners receive only the payment data necessary to complete or verify your transactions. These providers operate under their own privacy policies and are not permitted to use fk777 player data for any purpose beyond payment processing.
• Identity verification and KYC providers: third-party identity verification services that assist fk777 in confirming that registered Players meet the age and identity requirements set out in our Terms & Conditions. These providers process only the data strictly necessary for identity verification.
• Game content providers: Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, NetEnt, and other licensed game studios that supply the games available on fk777. These providers may receive anonymised session data to support game delivery and technical troubleshooting. No personally identifiable Player data is shared with game studios unless required for the resolution of a specific game dispute.
• Law enforcement and regulatory authorities: where fk777 is required by applicable law, court order, or regulatory directive to disclose Player data to law enforcement agencies, regulatory bodies, or other public authorities, fk777 will comply with that requirement. Where legally permitted, fk777 will notify the affected Player before making such a disclosure.

5Payment Data and Financial Information

fk777 treats all financial data associated with your account with the highest level of care. We do not store your full bKash PIN, Nagad PIN, card CVV numbers, or full card numbers on our servers. Payment authentication is handled directly by the relevant payment provider through their own secure infrastructure.

Transaction records — including deposit amounts, withdrawal amounts, payment method type, and transaction timestamps — are retained on fk777's secure servers for a minimum of five years from the date of each transaction to satisfy our record-keeping obligations under applicable financial regulations. These records are accessible internally only to authorised fk777 personnel on a need-to-know basis.

6Cookies and Tracking Technologies

fk777 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and improve your experience. The following types of cookies are used on fk777.

• Essential cookies: strictly necessary for the Platform to function. These include session authentication cookies that keep you logged in, security cookies that protect against cross-site request forgery, and cookies that maintain your language and currency preferences. These cookies cannot be disabled without preventing the Platform from working.
• Functional cookies: used to remember your account preferences such as game display settings, notification preferences, and recently played games. These cookies improve your experience but are not strictly essential. You may disable them via your device browser settings without preventing core Platform functions.
• Analytics cookies: used to collect anonymised, aggregated data about how Players navigate and interact with the Platform. This data helps fk777 identify usability issues, measure feature adoption, and prioritise improvements. No individual Player is identified by analytics cookies.
• Security and fraud detection cookies: used to identify unusual patterns of access, detect automated bot activity, and flag suspicious login attempts. These cookies are essential to maintaining the integrity and security of the Platform and cannot be disabled.

You may manage non-essential cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies at any time. Please note that disabling certain cookies may affect your ability to use some features of fk777. For full instructions on managing cookies in your browser, refer to your browser's help documentation.

7Data Retention

fk777 retains your personal data only for as long as is necessary for the purposes described in this Privacy Policy, or as required by applicable law. The following retention periods apply.

• Active account data: retained for the full duration of your account's active status on fk777, plus a period of five years after account closure to meet anti-money laundering record-keeping requirements.
• Support and communications data: retained for a period of three years from the date of each communication to allow fk777 to reference interaction history when handling follow-up queries or complaints.
• Technical and device data: retained for a period of 12 months from collection and then automatically purged from active systems, unless specific data is required to be retained as part of an ongoing fraud investigation or legal proceedings.

8Data Security

fk777 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include but are not limited to the following.

• SSL/TLS encryption across all Platform sessions to protect data transmitted between your device and fk777's servers.
• Encryption at rest for all databases containing personal data, ensuring that data stored on fk777's servers is unreadable without the correct decryption credentials.
• Role-based access controls limiting internal access to personal data to only those fk777 employees and contractors whose roles require it, with all access activity logged and auditable.
• Regular internal security reviews and vulnerability assessments of the Platform's infrastructure to identify and remediate potential security risks before they can be exploited.

Despite these measures, no system is completely immune to security risks. fk777 cannot guarantee absolute security of your data and is not liable for any breach that occurs despite implementing the security measures described above. In the event of a data breach that is likely to result in a risk to your rights or freedoms, fk777 will notify you as promptly as permitted under applicable law.

9Your Rights Over Your Personal Data

As a registered Player on fk777, you have the following rights with respect to your personal data. To exercise any of these rights, please contact fk777 support at [email protected]. fk777 will respond to your request within a reasonable timeframe and in any event within 30 days of receipt of a valid request.

• Right of access: you have the right to request a copy of all personal data that fk777 holds about you, together with information about how it is being processed and on what legal basis.
• Right of rectification: you have the right to request that fk777 corrects any personal data that you believe is inaccurate or incomplete. For certain data (such as your registered name or date of birth), fk777 may require supporting documentation before making a correction.
• Right of erasure: you have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw your consent (and consent was the sole basis for processing), or where the data has been unlawfully processed. This right is subject to fk777's legal record-keeping obligations, which may require us to retain certain data notwithstanding an erasure request.
• Right to restrict processing: you have the right to request that fk777 restricts the processing of your personal data in certain circumstances, such as while the accuracy of data is being contested or while a complaint about unlawful processing is being investigated.
• Right to data portability: you have the right to receive a copy of the personal data you have provided to fk777 in a structured, commonly used, machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to object: you have the right to object to fk777 processing your personal data on the basis of legitimate interests, including for direct marketing purposes. Where you object to processing for direct marketing, fk777 will cease that processing immediately.

Please note that exercising some of the above rights — particularly the right of erasure and the right to restrict processing — may affect your ability to continue using fk777 where the processing of the relevant data is necessary for the delivery of Platform services. fk777 will explain the practical consequences of any rights request before actioning it.

10Children and Minors

fk777 is strictly an adults-only Platform and is not intended for use by persons under the age of 21. fk777 does not knowingly collect or process personal data from individuals under 21 years of age. If fk777 becomes aware that personal data has been collected from a person under 21 — whether through a false date of birth provided at registration or otherwise — fk777 will immediately suspend the relevant account, delete the personal data of the under-age individual, and refund any net deposit balance to the payment method used for deposit.

11Third-Party Links

The fk777 Platform may contain references to third-party payment providers and game studios. These third parties operate their own platforms, websites, and privacy practices independently of fk777. fk777 is not responsible for the privacy practices of any third party and encourages Players to review the privacy policies of any third-party service before interacting with it. This Privacy Policy applies only to the fk777 Platform and the data fk777 itself collects and processes.

12Changes to This Privacy Policy

fk777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made to this Privacy Policy, fk777 will notify registered Players via SMS to their registered mobile number and will publish the updated Privacy Policy on the Platform with a clearly visible revised effective date.

Your continued use of fk777 after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the revised Privacy Policy, you must stop using fk777 and may request account closure by contacting fk777 support. The version of the Privacy Policy currently published on the Platform is always the operative version.

13Contact and Data Requests

For any questions about this Privacy Policy, to exercise your data rights, or to report a privacy concern, please contact the fk777 data team. All data rights requests and privacy complaints are handled by dedicated fk777 personnel and will be acknowledged within 5 business days.

Please include your registered mobile number and a brief description of your request in your email so our team can locate your account record and respond efficiently. Do not include your full password or PIN in any email sent to fk777 support.